How it works

Six stages, from booking in India to the end of your first week in Auckland.

1. BookPick a package online, pay by card from India
2. ConfirmedHost, room, SIM and appointments locked in, one email each
3. Pre-arrivalHost’s photo, meeting point and plan, 3 days before you fly
4. Landing dayMet at Door 2, driven to your room, SIM live by bedtime
5. Days 2–3Bank appointment and IRD application, with us beside you
6. Days 4–7Transport card, groceries, orientation, flat viewings

Pick a package and book

Choose a package, add a Welcome Box if you like, and tell us who is travelling, when they land and what they eat. A parent can be the booker and the student the traveller.

Pay securely by card

You are taken to Stripe's secure checkout; Indian debit and credit cards enabled for international payments work. We only confirm the booking once Stripe confirms the payment.

We confirm each piece

Your host, room, SIM, food pack and appointments are booked with our Auckland partners. Each confirmation triggers an email, so you watch the plan fill in.

Pre-arrival pack

Three days before you fly: host's name and photo, meeting point, what to carry in hand luggage, emergency numbers and your day-by-day plan.

Landing day

Your host tracks your flight and is at Door 2 with a sign. Straight to your accommodation; SIM activated; first-night food in the room.

Your first week

Bank appointment, IRD application, transport card, groceries, orientation. One WhatsApp number for anything — from “which bus?” to “I feel lost.”

Auckland waterfront and Sky Tower at sunset

What happens if something changes?

Flight delayed or changed: message us the new flight number. We re-time the pickup free up to 24 hours before.
Visa delayed: move your booking to a new date once at no charge.
Need to cancel: full refund less a small admin fee if more than 14 days out. See cancellation & refunds.
Dietary or accessibility needs: tell us in the booking form; we adjust the food pack, the room and the vehicle.